Last Updated: September 2026
Introduction
Urban Cuts Canada ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and any other information you voluntarily provide when booking appointments or contacting us.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and navigation patterns.
- Device Information: Browser type, operating system, and device identifiers.
- Cookies: Small data files stored on your device that help us improve your experience.
How We Use Your Information
We use the information we collect to:
- Process and manage appointment bookings
- Respond to your inquiries and communications
- Improve our website and services
- Send appointment confirmations and reminders
- Analyze website usage patterns
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in operating our website
- Legal authorities when required by law
- Business partners with your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Booking information is typically retained for up to two years for service quality purposes.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Email: [email protected]
Address: 245 Queen Street West, Toronto, ON M5V 1Z4, Canada